Numotamo vs Concert.ua: Inside Ukraine’s Ticket Market Conflict and Where to Buy Tickets Now
Time for Action examined the conflict surrounding the country’s largest ticketing operator and the launch of the new service Numotamo. Events that just a few years ago seemed impossible in a market dominated by established players have now turned into a public corporate split with legal, technological, and reputational consequences. This story did not begin yesterday. The business that later evolved into Concert.ua dates back to 1999. It started as a music production company, later expanded into festival organization, transitioned to electronic ticketing, and in 2012 became a full-scale ticket operator. In 2017, the company served as the official ticket distributor for Eurovision in Kyiv. In 2018, it acquired the BelʼEtage concert venue, later rebranded as Origin Stage. The ownership structure was clearly defined: 50% belonged to Dmytro Feliksov, 40% to Yevhen Lysenko, and 10% to Dmytro Chin. At the beginning of 2025, the partners signed an agreement formalizing their shares and cooperation model. However, by January 2026, the conflict entered a public phase.
On January 13, Dmytro Feliksov announced an internal management conflict and urged event organizers to temporarily move ticket sales to other operators to minimize risks for the market. He explained this by a temporary loss of access to part of the operational infrastructure. In a public statement, he said:
“In such circumstances, I believed it was right to act preventively and not ignore risks, but to minimize them for clients and the market. That is why we asked organizers to temporarily move certain events to other ticket operators. This was not a call to abandon Concert.ua and was not intended to stop the business. It was a risk management tool to guarantee continuity of sales, data preservation, and proper financial settlements during the transition period.”
At the same time, a new legal entity, LLC “KONCERT YUA,” was registered, with 100% ownership attributed to Feliksov. Oleksii Nevmerzhytskyi was appointed as director and is linked to other concert business structures.
Former partners presented their own position. They stated that existing agreements had been canceled and that the lease of the Origin Stage venue had been transferred to another legal entity without coordination with the co-founders. Allegations of a corporate takeover were also voiced. Feliksov, in turn, claimed that access to IT infrastructure, CRM systems, and financial platforms had not been transferred upon the partners’ departure, and that an ultimatum had been issued demanding disproportionate compensation.
The dispute has moved into the legal domain.
Against this backdrop, Dmytro Chin and Yevhen Lysenko announced the launch of a new ticketing service Numotamo. The platform is built on a ticketing system developed by Yevhen Lysenko, confirmed by a copyright certificate issued in 2018. In their public statement, they declared:
“We have been deeply involved in the ticketing business for so many years that we know every bolt of this system.”
They also added:
“We used all our expertise and experience, including the ticketing platform authored by Zhenya Lysenko.”
Twenty-five managers and specialists who previously worked with them joined the new project. The founders also reported support from certain event organizers and market participants.
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The market now finds itself in a dual-power situation.
Concert.ua continues to operate. Origin Stage functions as usual. Numotamo has begun building its event portfolio and positioning itself as an alternative service. For the audience, this means one practical thing: the choice of platform now depends on which operator an event organizer collaborates with. Previously purchased tickets remain valid regardless of the internal conflict among founders. Scheduled events are proceeding as planned.
Where should tickets be purchased now?
The answer is straightforward: wherever the organizer officially sells them. Some events may remain on Concert.ua, others may move to Numotamo or other operators. The temporary fragmentation of sales channels is a direct consequence of the corporate dispute. For the industry, this is the first publicly visible large-scale split among co-founders of a systemic market player. For the sector, it is a test of resilience. For the audience, it requires greater attention to the official source of ticket sales.
Ukraine’s ticketing business is entering a new phase marked by competition, legal disputes, and redistribution of influence. Whether Numotamo becomes a full-scale competitor to Concert.ua will depend on time and market response. For now, the industry is observing the restart of a system that until recently appeared stable and consolidated.
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