What Is Happening With Concert.ua: Internal Conflict and What It Means for Ticket Buyers
Concert.ua has faced an internal management conflict, which was publicly disclosed by the company’s co-founder, Dmytro Feliksov. According to him, the conflict has temporarily affected access to part of the company’s operational infrastructure, which could impact the continuity of ticket sales. This point is important to understand correctly: this does not mean that Concert.ua is shutting down. Rather, it means that a vulnerable point has emerged in the technical and operational systems that ensure stable sales and settlements.
On January 13, 2026, Dmytro Feliksov announced that he had asked event organizers to temporarily move ticket sales from the v-ticket system to other ticket operators. He described this as a preventive step aimed at avoiding risks for the market. He emphasized that this decision:
- is not related to demand, traffic, financial performance, or the team’s work;
- is specifically linked to the fact that the conflict temporarily affected access to part of the infrastructure;
- is necessary to preserve data integrity, accurate settlements, and the fulfillment of obligations.
On January 15, Feliksov added that the company was consciously prepared to lose market share if that was the only way to protect customers and the business’s reputation.
The most important thing for buyers: what about your tickets
Feliksov publicly assured that:
- all tickets already purchased for events remain valid;
- all obligations to organizers will be fulfilled;
- the team continues to work;
- the decision to move events is temporary and aimed at protecting clients and partners.
In other words, if you have already bought a ticket, according to the co-founder’s statement, your ticket does not become invalid or “burn out” because of this situation.
Why the company is asking organizers to move to other operators
This may sound strange at first: why would a business voluntarily give sales to competitors? The explanation is straightforward. If there is a risk that part of the infrastructure may operate unstably, then the core elements of the ticket market come under threat:
- continuous sales (so purchases do not fail);
- accurate data (so seats, tickets, and attendance lists are not mixed up);
- settlements (to avoid delays or technical discrepancies).
That is why Feliksov frames the issue not as “something is going wrong,” but as “we do not want organizers and audiences to suffer because of an internal conflict.”
What “internal management conflict” means
The statement specifies only one thing: the conflict affected access to part of the operational infrastructure. No further details about who is involved or the nature of the dispute were provided. For readers, however, the practical meaning is key: when there is an internal struggle over management or control of systems, operational processes are usually the first to suffer. Temporarily distributing sales across different operators is a way to prevent a chain reaction.
A separate detail: a new legal entity
The information also notes that on January 9, 2026, Dmytro Feliksov registered a new legal entity LLC “KONTSERT UA”, fully owned by him, with a charter capital of UAH 100,000. As of now, he has not publicly explained how this new company relates to Concert.ua’s future plans. Importantly, the registration of a new LLC alone does not prove any specific scenario, but it does indicate that internal legal or organizational steps may be underway, even if they have not yet been made public.
What regular ticket buyers should do
From a purely practical standpoint, based on the statements made:
- If you have already purchased a ticket, save copies
Keep screenshots, PDFs, confirmation emails, and order numbers. This is a good habit on any platform, and during periods of instability it becomes even more important. - Follow updates about your specific event
If an organizer decides to temporarily move sales to another operator, this is usually communicated through the organizer’s own channels. The statement refers to a request to organizers, not an automatic shutdown of the service for everyone. - Do not assume that everything has stopped
The statement explicitly says that Concert.ua continues to operate as a ticket sales platform, and the business has not been shut down.
Based on the available information, the situation looks as follows: Concert.ua is experiencing an internal management conflict that has affected access to part of its infrastructure. The co-founder publicly asked organizers to temporarily distribute ticket sales across different operators to reduce risks for the market. At the same time, he assures that tickets already purchased remain valid and that all obligations will be fulfilled.
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