How Google Supports Ukraine’s Digital Transformation: Financial Aid, AI, and Public Service Innovation Through 2026
Over the past few years, digitalization has become one of the key pillars of public policy in Ukraine. In a time of war, infrastructure crises, and urgent need for transformation, digital solutions have become a backbone both for the state and for cities. One of Ukraine’s most consistent partners in this digital shift has been Google, which continues to provide not only financial support but also technology that translates into real public services.
According to Kyiv’s city administration, Google has provided over $45 million in financial aid to Ukraine over the past three years, along with an additional $10+ million in technical solutions and access to educational resources. This reflects a long-term engagement from the company, which only continues to deepen.
On September 10, a meeting took place at Kyiv City Hall between Mayor Vitali Klitschko and a Google delegation led by Annette Kroeber-Riel, Vice President for Government Affairs at Google Europe. The discussion covered both current partnerships and opportunities to expand Google’s technologies into city-level planning and services.
“Google remains a reliable partner of Ukraine in digital development, cyber resilience, and economic recovery,” Klitschko stated.
AI and Urban Data: How Google Can Help Reshape Cities
Several potential cooperation areas were discussed during the meeting:
- Marking bomb shelters on Google Maps improving public safety access.
- Integrating data on urban accessibility making the city more inclusive.
- Using Google’s artificial intelligence tools for transport modeling and urban planning.
All of this focuses on cities that serve their residents, not promotional headlines. According to Klitschko, the city is committed to expanding cooperation, especially in ways that make public services more accessible and convenient for Kyiv residents.
“Kyiv Digital” and Ukraine’s National Online Services Strategy
Google, in turn, praised Kyiv’s digital progress, particularly the use of the “Kyiv Digital” app, which provides access to transportation, utility, financial, and administrative services. It’s a real-world example of urban services delivered via smartphone.
At the national level, Ukraine is implementing a digital transformation strategy for public services through 2026, involving 25 government bodies, including the Ministry of Digital Transformation.
By 2026: 30+ Sectors Going Digital
The government plan calls for online access to services across more than 30 sectors, including:
- Education
- Healthcare
- Veterans’ social protection
- Military and customs services
- Construction and housing
Among the innovations in progress: digital registration of death and divorce, and remote theoretical driving tests. Once fully implemented, the program is expected to cut bureaucracy and reduce corruption, especially in sensitive areas such as customs and benefit administration.
Diia and the Ongoing Transformation of Public Services
The “Diia” app continues to expand its offerings:
- The new “e-Entrepreneur” service enables users to access 10 government services with a single application, simplifying business operations in Ukraine.
- Veterans and military families can now quickly apply for status online, including recognition of disability due to war or confirmation as the family of a fallen defender. Previously, this required in-person visits to government offices.
The “Kyiv Digital” app has also added new features including alerts for unpaid fines, open legal proceedings, and more integrations with transport and utility services.
In times of war, risk, and rebuilding, digital public services are not a luxury they are critical infrastructure.
The partnership with Google shows how technology can serve the public good, especially when deployed to meet real needs, from safety to accessibility. Ukraine is not just catching up to modernity it’s building a new model of interaction between citizens and the state, where the individual, not the system, is at the center.
“Our goal is to make public services as accessible as possible for every Ukrainian without paper, lines, or bureaucracy,” the government statement says.
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